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Cybersecurity Experts Advise BlackBerry Cylance Customers to "Explore Options" Amid Uncertain Future


In a surprising turn for the cybersecurity industry, experts are advising BlackBerry Cylance customers to “explore options” as the AI-powered security provider’s future comes into question. BlackBerry’s recent financial challenges, coupled with shifts in its strategic focus, have raised concerns about Cylance’s stability and ongoing support. The advice to consider alternatives is a significant signal to organizations that rely on Cylance for endpoint security, malware detection, and threat intelligence.

Cylance, acquired by BlackBerry in 2019, was an early pioneer in leveraging AI for cybersecurity, making strides in predictive threat detection and endpoint protection. However, as BlackBerry struggles to streamline its operations and prioritize growth, speculation has grown around its commitment to its security division, particularly Cylance. BlackBerry's recent quarterly reports indicate an emphasis on sectors outside cybersecurity, leaving customers wondering if support and innovation will remain a focus.

Industry experts emphasize the need for proactive measures. “If you rely on BlackBerry Cylance for endpoint security, it’s essential to evaluate your risk tolerance and prepare for potential changes in support or product updates,” says one expert. They recommend conducting a risk assessment of current systems, exploring alternative endpoint protection solutions, and ensuring that business continuity plans include contingencies for cybersecurity tools.

While BlackBerry has yet to confirm any major shifts in Cylance’s operations, the current ambiguity underscores a key message: organizations must prioritize cybersecurity stability and seek solutions that will keep pace with emerging threats. Experts suggest reviewing current agreements with BlackBerry Cylance and staying informed on developments as they unfold.

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